Privacy Policy.
Welcome to the Better Gym website (www.bettergym.com.au). At Better Gym, we are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, email address, phone number, postal address, and other contact details you provide when signing up for our services.
Payment Information: Credit card or other payment information when you purchase a membership or other services. Payment information is processed securely by Stripe, our third-party payment processor. We do not store your full payment details.
Technical Data: IP address, browser type, operating system, referral URL, and other information related to your use of our website.
Usage Data: Information about how you use our website, including your browsing actions and patterns.
Health and Fitness Information: Information related to your fitness goals, physical health, and preferences provided voluntarily when signing up or during the use of our services.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Improve Our Services: To process transactions, manage your membership, provide customer support, and improve our services.
To Communicate with You: To send updates, newsletters, promotional materials, and other information that you have opted to receive.
To Enhance User Experience: To personalize your experience on our website and recommend services that may interest you.
To Ensure Security: To protect our website and services from fraudulent activities and ensure the security of our users.
To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell, rent, or otherwise disclose your personal information to third parties without your consent, except as outlined below:
Service Providers: We may share your information with trusted third-party service providers, such as Stripe for payment processing, who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential and comply with the Australian Privacy Principles.
Legal Compliance: We may disclose your information when required to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the new owner as part of the business continuity.
4. Payment Processing with Stripe
We use Stripe to process payments. Stripe is a third-party payment processor that complies with PCI-DSS standards and is required to maintain a high standard of security. For more information on how Stripe handles your personal information, please review Stripe’s Privacy Policy.
5. Security of Your Information
We take reasonable precautions to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
Under Australian privacy law, you have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information in certain circumstances.
Objection: Object to the processing of your personal information for direct marketing purposes.
To exercise any of these rights, please contact us using the contact details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience, analyze website usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Better Gym Pty Ltd
Email: will@bettergym.com.au
Address: Unit 1, 18 Provident Avenue, Glynde SA 5070
11. Complaints
If you believe we have breached your privacy rights or the Australian Privacy Principles, you may lodge a complaint with us using the contact details above. We take privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Find our GYM.
Your First Session is On Us!
Click "Get in touch" below to receive an email about trialling a group training session, exploring the space, and seeing if it's the right fit for you.
We offer plenty of on-site and off-street parking, and run up to six class times per day - everything we do is to make it easier for your lifestyle.
Welcome to a new and improved workout routine. Better Every Day.
FACILITIES:
Toilets
Shower
Ample parking
Weight machines & treadmills